Data Security

365bets Privacy Policy — Your data, your rights

Protecting your personal data is 365bets's top priority. This Privacy Policy clearly sets out what information we collect, why we collect it, how it is stored, and what rights you have.

Last Updated: January 2026
Estimated read time: ~8 minutes
Support in Bangla
Your privacy matters to us. This policy is prepared in accordance with applicable data protection laws in Bangladesh and international standards. By creating an account with 365bets, you consent to this policy.

1. Introduction

365bets (https://365bets.app) is an online betting platform delivering a safe and transparent betting experience for users in Bangladesh. We believe your personal data is an asset — and protecting it is our responsibility.

This Privacy Policy explains what information 365bets collects, why it is collected, how it is used and kept secure, and what rights you have over your data. Please read this policy carefully before using the platform.

If anything in this policy is unclear, contact our support team — we're always ready to help in Bangla.

Data Protection Contact: privacy@365bets.app

2. What Information We Collect

365bets only collects information that is necessary to operate the platform, maintain security, and meet legal obligations. A full breakdown of the data collected is provided below:

Personal Identity Information

  • Full name (as per national ID)
  • Date of birth and age verification details
  • Mobile number and email address
  • Current Address (if required)
  • National ID or Passport Number (for KYC verification)

Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Bank Account Details (where applicable)
  • Transaction History & Amounts

Technical Information

  • IP address and device type
  • Browser version and operating system
  • Login Time & Location Data
  • Platform usage patterns and session data
Data Type Collection Method Required?
Name & Contact Registration Form Yes
Age Verification NID / Passport Upload Yes
Payment Information Automatically at the time of transaction Yes
Device & IP Automatic Collection Yes
Cookie Information Browser cookies Optional

3. How We Use Your Information

365bets uses your information only for the legitimate purposes listed below. Your data is never used for any additional or unnecessary purpose.

  • Account Management: To provide registration, login, and account-related services.
  • Age & Identity Verification: To ensure that no one under the age of 18 can access the platform.
  • Financial Transaction Processing: For processing deposits, withdrawals, and bonuses.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Customer Support: To resolve your complaints and inquiries.
  • Fulfilling Legal Obligations: To comply with applicable laws and the directives of regulatory authorities.
  • Platform Improvement: Using analytical data to improve the user experience.
  • Marketing Communications: To keep you informed about promotions and offers, with your consent.
Our Commitment: 365bets never sells your data to advertisers or third parties. To opt out of marketing communications, contact our support team at any time.

4. Data Storage & Security

365bets employs the highest technical measures to keep your data secure. Our servers are protected by industry-standard security systems and undergo regular security audits.

Security Measures

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Database Encryption: All stored data is kept in an encrypted state.
  • Firewall Protection: Advanced firewall and DDoS protection.
  • Access Control: Only authorized personnel can access your data, and only to the extent required.
  • Regular Backups: Your data is backed up regularly to prevent any loss.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
Password Security: Your password is never stored in plain text — it is secured using bcrypt hashing. No 365bets employee can ever view or access your password.

In the event of a data breach, we will promptly notify all affected users and take the necessary steps to address it.

5. Data Sharing Policy

365bets does not sell your data to any third party. However, limited information may be shared in specific circumstances.

When Your Data Is Shared

  • Payment Processors: Necessary data shared with payment gateways to process deposits and withdrawals.
  • Legal Obligation: In response to a court order or a lawful request from a government authority.
  • KYC Verification Services: With authorized service providers for identity verification.
  • Fraud Prevention: With regulatory authorities for anti-money laundering compliance.
What We Never Do: We never sell or share your data with advertisers, brokers, or data marketing companies. No information is passed to marketing third parties without your explicit consent.

All third parties with whom data is shared are bound by strict confidentiality agreements with 365bets and must adhere to clearly defined limits on how that data may be used.

6. Cookie Policy

365bets uses cookies on its website to enhance your browsing experience and help the platform function properly.

Cookie Type

  • Essential Cookies: Required for login sessions and platform security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand how the platform is used (anonymised).
  • Marketing Cookies: To show relevant promotions (with your consent).

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working properly.

7. Your Rights

365bets gives you full control over your data. The rights listed below are yours to exercise at any time.

1

Right to Access

To find out what information we hold about you, simply submit a request. We'll respond within 30 days.

2

Right to Data Correction

If any of your stored information is incorrect, you can request that it be updated.

3

Right to Erasure

If you close your account, you may request deletion of any data that is not subject to legal retention requirements.

4

Data portability

You can request a download of your stored data in a readable format.

5

Right to Object to Processing

You can object to the use of your data for marketing or analytical purposes.

6

Right to Withdraw Consent

You can withdraw your consent to optional data processing at any time.

To exercise your rights: Email us at privacy@365bets.app or reach out via support chat. We'll respond within 30 business days.

8. Protection of Minors

365bets strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors. Age verification is mandatory at registration.

If a parent or guardian believes their child has accidentally created an account, please contact our support team immediately. We will close the account and delete all associated data.

Minor Protection: If we suspect that anyone under the age of 18 is using the platform, we will immediately suspend the account and conduct a verification.

9. Data Retention Period

365bets does not retain your data longer than necessary. The table below outlines the retention period for each data type:

Data Type Retention Period Reason
Account Information For as long as your account remains active Service Delivery
Financial Transactions 7 Years Legal Obligations
KYC Documents 5 years after account closure Regulatory Requirements
Login Logs 12 Months Security Reviews
Support Conversations 3 Years Quality Control
Marketing Information Until Consent Is Withdrawn Promotional Communications

Once the retention period expires, data is securely deleted or anonymized so that identification is no longer possible.

10. Policy Updates

365bets reserves the right to update this Privacy Policy as needed. You will be notified in advance of any significant changes.

  • For significant changes, notice will be provided via email and on the platform.
  • At least 14 days' notice will be given before any updated policy takes effect.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • If you do not agree to the changes, you will have the option to close your account.
Current Version: This Privacy Policy was last updated in January 2026.

11. Contact

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to help.

  • Email: privacy@365bets.app
  • General Support: support@365bets.app
  • Live Chat: Available 24/7 on the platform
  • Response Time: Up to 30 business days (for data access requests)
Get Help in Bangla: Our support team speaks Bangla. Feel free to reach out whenever you need help.

Why Your Data Is Safe at 365bets

We don't just make promises — we safeguard your privacy at every step.

🔐
Encryption

Military-Grade Encryption

365bets uses 256-bit SSL encryption. Every transaction and login takes place over a fully encrypted channel, so your data cannot be intercepted in transit.

🕵️
No-Sale Policy

Data Is Never Sold

Many platforms sell user data to third parties. 365bets never does. Your name, phone number, and email will never be passed on to any advertiser.

👁️
Transparency

Full Transparency Policy

We're straightforward about what data we collect and why. No hidden clauses, no fine-print traps — just transparency.

Quick Response

Immediate Data Request

For any request to view, correct, or delete your data, 365bets commits to responding within 30 business days — no hassle, no runaround.

🛡️
Active Monitoring

24/7 Security Monitoring

The 365bets security team monitors the system around the clock. Any unusual activity is detected and acted upon immediately.

📋
Regular Audits

Independent Security Audits

Independent third-party security experts regularly audit 365bets systems. Any vulnerabilities identified are addressed promptly.

Get Started on a Secure Platform Today

Your information is fully protected at 365bets. Now that you've read our Privacy Policy, go ahead and open an account with confidence — and enjoy a safe betting experience.

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