365bets FAQ — All your questions answered here

Yes, you must be at least 18 years old to register at 365bets. We are committed to responsible gaming, and any accounts found to belong to minors will be closed during verification.

Each person may hold only one account. If multiple accounts are found belonging to the same individual, they will be closed and the balance may be forfeited.

KYC (Know Your Customer) is the identity verification process. To make a withdrawal, you'll need to submit a copy of your national ID or passport. This keeps your account secure and helps prevent fraud.

After registration, a verification link will be sent to your email. Click that link to activate your account. If you don't receive the email, check your spam folder or contact us at support@365bets.app.

login page Click the "Forgot Password?" link. A reset link will be sent to your registered email address. The link is valid for 24 hours — if it expires, simply request a new one.

Entering the wrong password 5 times in a row will temporarily lock your account for 15 minutes. Try again after 15 minutes. If it remains locked for an extended period, contact us at support@365bets.app.

Yes, you can be logged in from both mobile and desktop at the same time. For your security, always log out after using a public or unfamiliar device.

Use the email address you provided during registration in place of a username. If you can't remember your email either, contact support@365bets.app.

365bets supports deposits and withdrawals via popular mobile banking methods including bKash, Nagad, and Rocket. For more details, Transactions page here.

The minimum deposit at 365bets is just ৳500 BDT. This limit applies to both new and existing members. There is no upper limit on deposits.

Withdrawal requests are typically processed within 1–4 hours. Having your KYC verification completed speeds up the process further.

If your balance doesn't appear after a deposit, wait 5–10 minutes and refresh the page. If it still doesn't show, contact support@365bets.app with your transaction ID.

365bets does not charge any withdrawal fees. However, your mobile banking provider may apply a small charge. For more details, Financial Transactions Visit the page.

Bet on cricket, football, tennis, badminton, basketball, and 50+ other sports. To view live match odds, Match Odds page Visit now.

Yes, 365bets offers in-play and live betting. You can place bets by viewing real-time odds while a match is in progress. To view live odds, Match Odds Visit the page.

365bets' analysis page Get expert match predictions and statistics to help you make smarter betting decisions.

The minimum bet at 365bets is generally ৳10 (BDT). This may vary depending on the event and type of bet.

New members receive an attractive welcome bonus on their first deposit. To see the current offer, Bonus page and Latest Promotions Visit the page.

Yes, each bonus comes with its own wagering requirements. For example, you may need to wager the bonus amount a set number of times. To view the specific terms, Bonus page and Terms & Conditions Read.

Yes, both you and the friend you refer will receive a bonus. For full details, Latest Promotions Visit the page.

Yes, most bonuses come with an expiry date. Any unused bonus will be automatically cancelled once it expires. Make sure to use your bonus promptly after receiving it.

Yes, 365bets offers real-time casino games with live dealers. Popular options include roulette, blackjack, baccarat, and more. To explore new games, New Games page Visit now.

365bets' In jackpot games, There's a chance to win big prizes every day. Each game's RTP (Return to Player) information is available in the game description. Keep in mind that jackpots are random — no specific strategy can guarantee a win.

Yes, 365bets is fully mobile-friendly. All games can be played directly through your browser on both Android and iOS devices — no app download required.

Use a strong password combining uppercase and lowercase letters, numbers, and symbols. Never share your password with anyone. Avoid logging in over public Wi-Fi and change your password regularly.

If your account is suspended, contact us at support@365bets.app and we'll look into it right away. For information on responsible gaming, Responsible Gaming Page here.

Yes, you can temporarily or permanently close your account at any time. This option is Responsible Gaming policy. Send your request to support@365bets.app.